Repairs
Our service departments employ professional qualified technicians. Many of our stores have technicians working on site. You'll appreciate the convenience of needing only one place for all of your sales and support needs. We offer transparent pricing on a pre-approval basis, so you will always know what you are paying before work begins.
Guitar Repairs
Our guitar technicians can provide expert advice and offer a wide variety of services including simple re-stringing, complete set-up, structural repairs, and electronic component replacement. Long & McQuade offers everything you need to keep your instrument in perfect playing condition. Our technicians regularly service electric, acoustic, resonator & classical guitars, mandolins, banjos and ukuleles and similar instruments. While we are able to service almost any stringed instrument, there are some exceptions. Please contact your local store to ensure they are able to service your specific instrument's make and model.
More Info
Download our guitar repair rate guide for more information on the repair services we provide, and to help you estimate your repair.
Guitar Repair Rate GuideDownload our guitar care brochure for great tips on caring for your instrument
Guitar Care Brochure
Electric Guitars
Electric Guitar & Bass
- Instrument Setup
- Machine Head Replacement
- Electronic Repairs/Alterations
- Fret Dresses & Re-fretting
Acoustic Guitars
6 & 12-String Acoustic & Semi-Acoustic Guitars and Classical Guitars
- Instrument Setup
- Machine Head Replacement
- Bridge & Saddle Replacement
- Structural Repairs
Folk Instruments
Mandolin, Ukulele, Banjo, Resonator Guitar
- Instrument Setup
- Bridge & Saddle Replacement
- Structural Repairs
PLEK Services
The PLEK Station is a specialized robot that creates a high-resolution scan of a guitar?s fingerboard and performs fully automated fretwork with perfect precision. Getting your guitar setup with the PLEK system ensures the most accurate and consistent outcome possible. For over 30 years, PLEK has been the undisputed gold-standard of fretwork and guitar setup setup technology. This service is fulfilled by Yorkville Sound in Pickering Ontario, contact your local Long & McQuade for more details.
Band & Orchestral Instruments Repairs
Our technicians can repair student model to professional instruments. We have fixed rates covering woodwinds, brasswinds and orchestral strings. The rates cover everything from a minor problem to a complete overhaul of your instrument including an ultrasonic cleaning bath for brass instruments. We also have technicians certified by Straubinger and Muramatsu.
Wind Instruments:
Clarinet, Oboe, Bassoon, Flute, Piccolo, Saxophone & more...
- Play Condition
- Alignment
- Overhaul
Brass Instruments
Trumpet, Trombone, French Horn, Euphonium/Baritone, Tuba & more...
- Ultrasonic Cleaning & Play Condition
- Ultrasonic Cleaning & Alignment
- Ultrasonic Cleaning & Overhaul
Orchestral Strings
Violin, Viola, Cello, Bass & Bows...
- Crack/Seam repair
- Bridge repair & replacement
- Bow rehair & repair
More Info
Download our band instrument repair rate guide for more information on the repair services we provide, and to help you estimate your repair.
Band & Orchestral Repair RatesElectronic Service
As part of our commitment to providing superior customer service, Long & McQuade will happily service any electronic product purchased at Long & McQuade for the life of the product.
The nature of modern technology has made electronic service increasingly difficult and many retailers no longer provide electronic service. Because challenges in part availability and restrictions in component repair make it difficult to provide electronic service at the level Long & McQuade is committed to providing, we are unable to offer electronic service on items not purchased at Long & McQuade.
We invite all of our customers to take advantage of our Performance Warranty which guarantees the product will perform for the length of the warranty or it will be replaced or repaired.
Guitar Amplifiers
Guitar, keyboard & bass amplifiers and heads.
- Tube & speaker replacement
- Component replacement, such as jacks, lights and pots
- Repairs to internal circuitry
Microphones
Dynamic & condenser recording and PA microphones
- Component replacement, such as Capsules, cartridges and connectors
- Repairs to internal circuitry
- Repairs to broken connectors
PA Equipment
Speakers, amps, mixers, etc
- Component replacement, such as jacks, lights and pots
- Replacement & straigtening bent faders
- Repairs to internal circuitry
Keyboards
Electronic keyboards & synthesizers
- Broken or missing keys
- Component replacement, such as jacks, lights and pots
- Repairs to internal circuitry
