Long & McQuade Shipping

Long & McQuade Free Shipping

  • For most orders over $99, Long & McQuade will cover the shipping costs.
  • Due to size, weight or destination, some items will not qualify for free shipping.
  • If the order does not qualify for free shipping, Long & McQuade will subsidize the cost with our Free Shipping Allowance.
  • All shipping credits and charges (if applicable) are clearly displayed on our View Order Summary page prior to completing your order.
  • Local Store Specials from Gearhunter and used items are not eligible for free shipping or the shipping allowance.

Pick-Up In Store

  • New items ordered online can be picked up in any of our locations without any shipping fees.  Just choose "Pickup In Store" on the product page.

Print Music & Small Package Orders

  • Print Music orders and some small items under $99 can often be shipped by regular mail for $6.00.  Post Mail orders do not have tracking and can take 5-15 business days to arrive.  It is possible that our shipping team may open your package to re-arrange the contents so it qualifies for post mail.

​Long & McQuade Shipping Insurance

  • Long & McQuade shipping insurance provides 100% coverage against shipping damage or loss.
  • In addition, should you decide that the product is not suitable and you need to return it, we are ensuring that this process will be as cost-free as possible. Rather than returning the item to our webstore, you can return it to any of our conveniently located stores at no additional cost. Furthermore, when you purchase a new product from us, we provide a free shipping allowance, and insurance ensures that you will receive 100% of the price you paid for the item, including the shipping allowance on any returns. Additional shipping charges over and above the allowance amount are non-refundable. Similarly, products purchased from our GearHunter site do not qualify for shipping refunds.

Questions/Contact