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Simon and Patrick Woodland CW Spruce Acoustic Guitar w/ A3T Electronics
The Woodland CW Spruce is definitely a popular model with players wanting the accented clarity that comes with a select pressure tested solid spruce top. This enables them to cut through the mix while using the cutaway to solo all the way up the fingerboard.
specs
Back & Sides : Red Wild Cherry
Top : Spruce (Select Pressure Tested Solid Top)
Fingerboard & Bridge : Rosewood
Finish : Semi Gloss Custom Polished Finish
Tusq nut & saddle by Graphtech
Proudly made in Canada.
specs
Back & Sides : Red Wild Cherry
Top : Spruce (Select Pressure Tested Solid Top)
Fingerboard & Bridge : Rosewood
Finish : Semi Gloss Custom Polished Finish
Tusq nut & saddle by Graphtech
Proudly made in Canada.
Q & A
There are currently no questions for this product.
Reviews
3.137.170.76
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Beautiful guitar 1 of 1 customers found this review helpful
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Closest Store Kingston, Ontario
Spent hours trying out guitars and instantly feel in love with this one, easily comparable to guitars far more expensive, nice warm sound, very lightweight, comfortable and prices very well
Posted by John on Nov 26, 2024
Outstanding sound! 6 of 6 customers found this review helpful
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Closest Store Sudbury, Ontario
Spend over well 2 hours trying out different acoustics. Originally had an Epiphone J-45 Slash Collection in mind due to its more narrow neck (to accommodate my short fingers). Played great, but didn't compare to the sound of the S&P Woodland Cedar. Even tried a Gibson J-45 standard for direct comparison. The sound on the Gibson was incredible, but on sale at 400% more than the Woodland?.and Woodland sounded almost as good! It comes with either a spruce or cedar top. The cedar really brings out the bass and mid-range tones and the top end is crystal clear. For sound quality at this price, it's 5 stars. Many thanks to the great L&M staff in the Soo for their assistance and suggestions.
Posted by Dave S on Apr 9, 2023
Better then Martin 6 of 6 customers found this review helpful
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Closest Store Saint John, New Brunswick
I was originally looking at some Martins but after playing some in the 1200$ range I was not satisfied. Tried this on a whim as it looked alright. Well it plays beautiful, far better then the 1200$ Martin, in fact more comparable to a 2000$ 000-15M GREAT VALUE AND GREAT SOUND
Posted by Eddie on Mar 14, 2023
Bright Sound 4 of 5 customers found this review helpful
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Closest Store Sault Ste. Marie, Ontario
I compared a Simon and Patrick (S & P) Woodland Spruce guitar with a S & P Songsmith Dreadnought guitar at my local Long and McQuade store. The main difference I noticed is that the Woodland Spruce guitar has a brighter sound than the Songsmith Dreadnought guitar. I purchased a Songsmith Dreadnought because I already have a S & P Songsmith Parlor guitar. In my opinion, S & P guitars are the loudest and nicest sounding guitars in the $600 price range.
Posted by Rudy on Jul 4, 2022
lovely! 1 of 2 customers found this review helpful
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Closest Store Toronto (Bloor St.), Ontario
I've had it for a bit now, and its absolutely awesome! very bright when first purchased, but after maybe a couple months you start to hear a more rich sound. Everything works so nicely, well done S&P! (and L&MQ for the guitar:)
Posted by Benjamin on Apr 27, 2022
Beautiful guitar 10 of 10 customers found this review helpful
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Closest Store Brantford, Ontario
I went into Long and Mcquade looking for a guitar that felt right, i am taking lessons and my Washburn was not fun to play, I tried a few lower end guitars, but they were “meh” the sales person gave me a few more to try and then, brought me this Simon & Patrick, i was blown away! It became my guitar and It gives me joy every time I play it :)
Posted by Valerie Legacey on Sep 27, 2021
Great Guitar for any price. 2 of 2 customers found this review helpful
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Closest Store Winnipeg (Pembina), Manitoba
I have owned this guitar for 30yrs. Plays easy, sounds great. Fantastic value. Well done Patric and Simon.
Posted by Bud Johnson on Jul 2, 2021
Amazing Guitar that Gets Better with Age 8 of 8 customers found this review helpful
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Closest Store Burlington, Ontario
Bought my S&P from Long & Mcquade about 9 years ago. At first, I thought the sound was too bright & tinny but the very knowledgeable staff at L&M listened to my concerns, and preferences , and improved the sound to the more bass/richer tone I was seeking with a set up and re-stringing that made a huge difference. I was told the guitar would improve with age and honestly it’s amazing- I own a Taylor but this S&P is my go-to guitar for jamming and gigs. It plays like butter, sounds great plugged into an amp or mixer, and in my opinion is equal or better than acoustics twice the price. Excellent build quality, action and overall feel. Been playing it a lot lately and enjoy it so much I thought i would share my experience with people considering this guitar.
Posted by Mike on May 26, 2021
Gets Better With Age 1 of 1 customers found this review helpful
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Closest Store Burlington, Ontario
I absolutely love this guitar. I also own a Taylor which is amazing but my go-to guitar for gigs for most acoustic songs is my S&P. It’s build quality is excellent- comparable to guitars $1000 more expensive. Great features- and the sound improved over the years- richer and mellow. I’ve had this for 10 years now & enjoy it more than ever.
Initially, it sounded too bright for my taste and a bit tinny - but after consulting a very knowledgeable L&M guitar staff, I had it restrung & set up in a way that created better action & more bass tone. As others advised, the guitar sound actually improved over time. So important to get it set up & strings changed periodically. Amazing value, fun to play, you can feel the quality & holds its own in live performance. L&M very helpful & if the guitar doesn’t need a set up they will tell you so.
Posted by Mike on May 24, 2021
decent guitar 1 of 8 customers found this review helpful
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Closest Store Belleville, Ontario
this is a good guitar if your either looking for an upgrade or even a beginner guitarist. it has a nice sound is is alight to play.
the only thing I didn't like was the woods they used and how they sounded but that is just my own preference
Posted by Elijah on Mar 3, 2021
Love it 1 of 2 customers found this review helpful
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Closest Store Orleans, Ontario
After debating over the SP woodland and the Yamaha LL6 ARE I picked up my new SP snd a hard shell case yesterday and after the first night I'm loving it. It sounds amazing, is easy to play and it looks great too. It plays like a guitar that would be much more expensive than it actually is considering you can get the guitar plus a case for under 750.00 at LM (case not included)
Posted by Josh on Feb 11, 2021
Best guitar I have. 2 of 2 customers found this review helpful
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Closest Store Montréal, Quebec
I have many types of guitars. But when I first played this guitar, I knew I found THE GUITAR. The feel and sound is amazing. So happy to have found this guitar, I barely play any of my others, they just compare.
Posted by Patrick on Nov 5, 2020
Woodland cedar 3 of 3 customers found this review helpful
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Closest Store St. John's, Newfoundland and Labrador
Bought a couple of days ago and absolutely love it. First guitar I picked up and feel in love with it’s playability and it’s smooth sound!
Posted by anonymous on Jun 11, 2020
Fantastic quality for the price 6 of 6 customers found this review helpful
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Closest Store Calgary Chinook, Alberta
This is one great package for the price. It’s already got warmth and tone better than much more expensive guitars, and will be fantastic when it opens up some. I think S&P is an under- rated brand in general, don’t hesitate to get one, you are getting a much better constructed instrument than the price reflects imho. Move on past the big brand names & to an S&P. Thank me later when you know.
Posted by AM on Dec 31, 2019
amazing 5 of 5 customers found this review helpful
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Closest Store Toronto (Bloor St.), Ontario
wow my second acoustic. played a 900 dollar unit beside this one in store, picked this S&P instead.
fantastic. great sound , quality all round, and yes support Canada. all for 529.00
not sure how to tell my wife i have a new love.
Posted by jp on Oct 19, 2019
decent 2 of 3 customers found this review helpful
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Closest Store Oshawa, Ontario
Ive had this guitar for a while but in my opinion its rather flat sounding. its not bassy at all and at times it just sounds well.....flat. its a nice build and feels amazing but the sound isnt there for me
Posted by James on Sep 4, 2019
Scored a Hat-Trick with Simon & Patrick 11 of 13 customers found this review helpful
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Closest Store Pickering (Store), Ontario
Hey hosers, the last time I purchased anything made from Canadian Woodland Spruce it was likely for a hockey stick. Fast forward to today, I definitely scored here on sound, quality and price. I love the big, bright, reverberating sound and the look and the feel of this guitar. I tried many other different makes and models over a period of several days before making this purchase. Also before buying, I had not seen any on line reviews for this guitar and so my purchase was some what unbiased or uninfluenced by anything other than the guitar itself. Well done Godin and Simon and Patrick! Now, take off eh...
Posted by Mike T from Pickering on Mar 11, 2019
One of the nicest sounding and easy playing guitars you can get for the cost. 7 of 7 customers found this review helpful
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Closest Store Chilliwack, British Columbia
Put a set of Elixir's on this guitar and listen to the sustain. It'll take a while to get the grin off your face. Maybe mine was a fluke but the sound is very full, balanced and bright. No it doesn't have quite as fat a bottom end as a non laminated body Gibson or Taylor but it didn't cost $4000 or $5000 either. I bought mine only two years ago and I love the feel and sounds this guitar produces. The narrower nut would be great for a younger player or someone with light gauge fingers (me). It takes a few minutes for me to adjust from a 1.75" neck when changing guitars but muscle memory kicks in and its all fun from there. I've never been able to find the PERFECT neck for mixed playing styles on any one guitar I've ever played. A great intermediate or beginner guitar. My guitar will be hung on to for a long long time.
Posted by Steve on Feb 17, 2019
Superb for the price 4 of 5 customers found this review helpful
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Closest Store Montréal, Quebec
I bought this guitar 10 years ago. It looked, sounded and felt great then, and has only improved over the years. It has been played by countless very experienced and professional guitar players over the years and every single one of them has remarked on it's easy playability and it's lovely balanced sound. I play it every day, and whenever I am tempted to shop for something new I always end up thinking ?what could I possibly buy for less than $3K that will be a significant improvement over my Simon & Patrick Spruce?? The answer: nothing.
Posted by Jonny from Quebec on Dec 27, 2018
Great first guitar! 3 of 3 customers found this review helpful
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Closest Store Calgary Chinook, Alberta
This is my first acoustic and I still reach for it when I want the deeper sound. All my acoustics are from S&P. You get so much value from these fine folks. It's 6 years old now and the sound gets more mellow every year as it ages.
Posted by Al on Nov 1, 2018
Great guitar but hampered by a narrow neck and string spacing 2 of 2 customers found this review helpful
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Closest Store Ottawa, Ontario
For the money its a great road guitar if you don't wanna take a guitar costing 1000s of dollars. I do a lot of finger style requiring a lot of precision fretting and the spacing is TIGHT same the acoustic Godan midi guitar. My taylor for example is technically the same size neck but the S&P is undercut in my opinion. the action, however, if fabulous as is the tone up the neck for a laminate side guitar. good sustain loud and clean when plugged in. If you have sausages for fingers, forget it. If not for the narrow neck (and even 1mm between strings is huge) i'd give it 5 stars.
Posted by Merrill Winston on Jul 21, 2018
Great guitar for a good price 2 of 3 customers found this review helpful
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Closest Store Guelph, Ontario
I bought one of these guitars about 5 years ago, and though it was a bit cheaper when I bought it (I think I paid $450 for it), it's still served me well as a hobbyist player over that time period. I have had one setup done on it since the initial purchase setup and after 5 years it still plays great. Minor fret wear usually requires guitars to be adjusted, but that's common among pretty well any regularly used guitar so Godin's team at Simon and Patrick are really no different in this regard. The pickup is decent, sure it's not a Fishman, but you aren't paying for a Fishman level pickup for quality nor are you paying for a guitar that you'd want a super high end pickup in it anyway. But the guitars sound really nice for a cutaway dreadnought style and they hold their tuning really well, even if you do a lot of string bending it won't drop out of tuning. For students, hobbyists, street corner pluckers or cafe strummers, this guitar is the right guitar for you. If you want something to play a lot of finger picking on however, the neck is a bit narrow for most adult men and I have found that as I got older, it's harder to do with the strings spaced so close together.
Posted by Steven on Jul 17, 2017
Wonderful sound and feel, very reasonable price 3 of 3 customers found this review helpful
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Closest Store Hamilton, Ontario
A guitar student of mine just received this guitar for Christmas and I was blown away by the quality out of the box. The solid spruce top has a resonant response that rivals Martin guitars of twice the price. The neck is as straight as an arrow and a joy to play on. Excellent craftsmanship, wonderful sound, affordable and it's Canadian.
Posted by Eric on Jan 9, 2017
Amazing guitar for the money! 6 of 7 customers found this review helpful
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Closest Store North Vancouver, British Columbia
Bought the S&P Woodland spruce at L&M North Vancouver on Saturday, August 12, 2016.I tried the Mexican Martin which sounded pretty good but not better than the S&P. And it cost nearly twice as much. I love my S&P Woodland spruce!
Posted by Didier Lemaire on Aug 15, 2016
Fantastic !! I love this guitar 2 of 3 customers found this review helpful
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Closest Store Cambridge, Ontario
It's the first cedar top I have ever owned and I'm very happy with it .
Posted by Tawana on Jul 26, 2016
Quality Canadian Product 8 of 8 customers found this review helpful
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Closest Store Mississauga, Ontario
Any of the Godin off-shoot companies are really your best bet for buying a quality acoustic guitar in Canada. I just purchased this guitar and could not be happier. The only reason I dropped the score a bit is because there is no cut-away or tuner etc. However, these are not features that MUST be present on an acoustic so take that with a grain of salt. Build quality is amazing, set-up is great with an action that is quite low and playable for an acoustic. The main thing I would like to say is that the Spruce model is quite a bit brighter than the Cedar. I tried both the Cedar and Spruce side by side for a good hour and the Spruce was brighter and twangy while the cedar was more mellow and bass-y. This guitar rings out so beautifully that you can sometimes be fooled into thinking there is some sort of reverb/delay effect. You will not find higher quality at this price range. Period.
Posted by Peter on Jul 20, 2016
Love it 9 of 9 customers found this review helpful
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Closest Store Halifax, Nova Scotia
I've bought and sold more guitars than is safe or natural as I gave up on learning over and over again. This one? This one is something else.
The minute I picked it up, I knew I had to have it. The construction is excellent, the neck plays like butter, the tone is brilliant. I actually enjoy playing this instrument, and I've actually stuck to learning after buying it.
I may not be as experienced as a lot of the people that review guitars on here, but I've tried my hand at a few and this is the only acoustic I've stuck with.
5 stars all around.
Posted by Sean on Jul 20, 2016
Amazing guitar ! 1 of 1 customers found this review helpful
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Closest Store Ottawa, Ontario
Bought it yesterday from L&M in Kanata. Fell in love with it at first strum. Full warm sound, simply love it.
Highly recommended. As for customer service, go with L&M Kanata. Special thx to Kurt ! Very knowledgeable and friendly guy.
Posted by Florin G. on Nov 9, 2015
N/A 3 of 3 customers found this review helpful
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Closest Store Oshawa, Ontario
since i bought this guitar, i have been having problems with it. The pickup on the inside always makes a horrible rattling noise when i play the E and A strings. If this problem would stop, then this guitar would be amazing but i cant fix it
Posted by anonymous on Jul 11, 2015
I Love it! 5 of 5 customers found this review helpful
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Closest Store Saskatoon, Saskatchewan
When I was in the market for a new acoustic guitar I researched many brands and tested many different models. I chose the Woodland Spruce for many reasons and now after 6 months of owning it I could not be happier. To me owning a guitar is about more than just one aspect. Sound, feel, quality, and lasting satisfaction of ownership all are very important to me. This guitar fills all of these aspects and I still get a smile on my face whenever I pick it up to play.
Posted by Dennis on Apr 25, 2015
ceder top 2 of 2 customers found this review helpful
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Closest Store Scarborough, Ontario
Fourteen years old now and sounds great. Quality and value,well done Canada !
Posted by anonymous on Dec 12, 2014
Amazing 2 of 2 customers found this review helpful
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Closest Store North York (Steeles), Ontario
I went to Long & McQuade to buy a an acoustic guitar around $400. The sales guy recommended Simon & Patrick. I was amazed at the quality for the price. Not only does the instrument sound amazing, but it's handmade in Canada. I would highly recommend this guitar.
Posted by anonymous on Jul 9, 2014
Woodland Cedar 2 of 2 customers found this review helpful
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Closest Store Winnipeg (Pembina), Manitoba
I am a new guitarist, just started in August of 2013. On the recommendation of friends, I started on a Yamaha 720. I was having problems with hitting chords properly, as the neck just didn't feel right for me. I returned that instrument, and tried a few others in the same price range. This model stood out from the others, from the comfortable neck through the rich voice imparted by the cedar top. As previous reviews have mentioned, the instrument definitely inproves with frequent playing. I also strongly advise the use of a humidifer during the winter. The difference in resonance, when this guitar is properly humidified, is very pronounced. I really love this guitar, and would recommend it to a friend without hesitation.
Posted by Peter on Apr 5, 2014
Nice 1 of 1 customers found this review helpful
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Closest Store Oshawa, Ontario
Nice warm sound with excellent value and Made in Canada to boot...
Posted by Tom Sullivan on Sep 3, 2013
next to my Martin - sounds are comparable 1 of 1 customers found this review helpful
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Closest Store Winnipeg (Pembina), Manitoba
My S&p Woodland Spruce is a delight to play. The only think I would change are the strings. I would use silk & steel light gauge as I pick rather than strum. The bass is not too great as compared to my Martin, but I can live with it. A great sounding guitar outside & in doors
Posted by Darryl Peacock on Jul 26, 2013
S8P Woodland Spruce top/ Red WIld Cherry b/s 0 of 0 customers found this review helpful
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Closest Store Winnipeg (Pembina), Manitoba
Just bought this beauty one week ago to be a room-mate for my Martin D-18. I love the tones (alittle dull on the base end) I need to buy Martin silk & steel light gauge. My question is this: Is the Red Wild Cherry solid top or Laminated? does anyone know? serial # is 029099001962 model # SP29099
Posted by Darryl Peacock on Jul 3, 2013
A keeper .... 1 of 1 customers found this review helpful
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Closest Store Ottawa, Ontario
Purchased the spruce top and based on a few weeks playing this one will be around a long while. Very pleased.
Posted by anonymous on Apr 23, 2013
N/A 1 of 1 customers found this review helpful
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Closest Store Mississauga, Ontario
I love this guitar! Its sound is rich and mellow. Great value and a pleasure to play!
Posted by anonymous on Feb 1, 2013
OMG! What A Masterpiece!!! 2 of 8 customers found this review helpful
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Closest Store Richmond, British Columbia
I bought this S&P Woodland Spruce guitar Friday, November 23, 2012 for $399.99. Model# SP29099. With it I purchased a Crossrock Element Dreadnought Bag Model# CREG10D FOR $39.99.
For the total purchase price of $491.67. This being my only purchase of any musical equipment.
Also getting it on a 12 month easypay with Long & McQuade makes it very affordable for me at only $35.34/month with just $100 down.
The staff member I dealt with was excellent. He not only gave me some information on the guitars in great detail, he also told me honestly about the sound and production quality of the guitars and gave me his honest opinion of a cheaper guitar i was looking at for only $139.99.
I thought it was good but spending just 20 minutes in the store I made my choice of this S&P Woodland Spruce model.
Later that evening, I invited a friend over to my new home, (I just moved October 26 of this year) to a little cottage. The first immpression of this new guitar was very amazing. Ray is a very picky person about some things like this.
At first when i began talking to him earlier in the day about my purchase at his place, he was sure that for my income and for the total cost of the guitar that it would be too much for me to handle at $35.34/mo, Especially when he had already given me a classical guitar just about 6 months ago.
I however wanted 2 different guitars for the difference in sound and style.
The new S&P guitar we both found is extremely easy to play, comfortable, the sound is rich and full. Just as good as my classical, and more, this new guitar beats all as far as i have heard from other reviews so far from people who have purchased this model.
Ray told me that he was more than glad that i purchased this and even leaving my place afterward he was so shocked by what i had bought that i think he wanted one at first glance but as he turned to leave the feeling seemed to intensify.
I now look forward to using my new guitar in the days, months and years to come. There is nothing more soothing than the sound of an acustic guitar!
I will sure be back to purchase again for Long & McQuade. Thanks for such great service!
Posted by Graham Gosling on Nov 24, 2012
Great Guitar... But the tuner can be misleading 2 of 2 customers found this review helpful
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Closest Store Toronto (Bloor St.), Ontario
So I got this guitar as a gift in March of this year (2012). After about an hour of searching and browsing the other guitars, I found that this one really stood out for me. The sound is just great, and produces a nice bright tone. I've only been playing for 11 months now, so I don't have much experience with the tones and sounds of guitars, but I can say this one sounds great. The only bad thing about this guitar is the tuner... It's very inaccurate and I find that I can tune it better with my ear. Otherwise this guitar is very good, and surely will be played for many years to come!
P.S. I did a straightedge test to see if my top needed humidifying last night, and found that the natural arch isn't 100% in the middle of the guitar but a bit to the left of the top. Anyone have any info on this? Is it a big deal?
Posted by Zack Eskandar on Oct 23, 2012
Great Guitar 1 of 2 customers found this review helpful
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Closest Store Toronto (Bloor St.), Ontario
I got this as a gift in March of this year for my birthday to replace my not so great cheap model guitar, and all I can say is it's amazing. I may not have too much experience with tone and stuff,(I've only been playing for 6 months) but the sound of this guitar is just amazing. It is very rich sounding. The only problem I have with it is the built in tuner. It works, but sometimes gives me wrong readings of the strings' tuning (yes i have a musical ear), but for the most part it does its job.
Posted by Zack on Jun 12, 2012
An Awesome Guitar 1 of 1 customers found this review helpful
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Closest Store Kamloops, British Columbia
This guitar has beautiful tone as a straight acoustic and the built-in electronics fill the church with its rich sounds through our sound system. Nice tuner; easy to use. It is very enjoyable to play, It looks great and I'm sure it will give many years of service providing I take care of it! I am very happy and proud to own one of these guitars. It's a super value for its price.
Posted by John (Kamloops, BC) on May 2, 2012
N/A 1 of 1 customers found this review helpful
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Closest Store Mississauga, Ontario
Awesome guitar. I got it a week ago, and I can't put it down. The guitar has a warm sound to it. For this price you can't go wrong. To me, I would compare this to a more expensive guitar. I world highly recommend this guitar.
Posted by anonymous on Oct 25, 2011
Get it!! 1 of 1 customers found this review helpful
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Closest Store Ottawa, Ontario
This is one of my favorite guitars I must say. The rich tone and smooth sound is good for the ears!
It feels nice when being played..
It's great guitar for the great price.
Posted by anonymous on Apr 2, 2011
Amazing sounding guitar 3 of 4 customers found this review helpful
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Closest Store Fredericton, New Brunswick
i picked up this guitar a few weeks back and let me tell you, this one one amazing buy. for the price, this was by far the best sounding guitar there, it even sounded better than some 800$ ones. very easy to play. Best guitar that i have owned!
Posted by anonymous on Apr 17, 2010
Woodland Cedar 7 of 8 customers found this review helpful
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Closest Store Kamloops, British Columbia
This guitar is great bang for the buck! Being a professional vocalist, I don't always want the cutting edge that a spruce top provides. A great deal of the songs I perform require that deep, clear yet mellow sound that only a cedar top can give. The wild cherry sides and back combined with the silver leaf maple neck and rosewood fingerboard, make the Woodland Cedar a great all-purpose guitar. As other real wood guitars, this instrument does improve with age and use. However, an added bonus of having a cedar top is that the wood matures more quickly than spruce, bringing the guitar into its prime much sooner. A friend of mine at L & M said: "All these guitars require is a little TLC." I couldn't agree more. Take care of this instrument, and you'll have a great musical companion for years to come.
Posted by Pete Collins on Sep 17, 2009
Protect your investment with the Long & McQuade Performance Warranty
A warranty can be a very important factor when making a buying decision. Because repairs can be very expensive in terms of parts and labour costs, manufacturers usually only provide one year limited warranties that generally only cover items that malfunction due to a manufacturer’s defect. With an important purchase such as a musical
instrument or piece of studio gear, however, many people want to have the peace of mind in knowing that their investment will be protected should the product no longer be performing at 100%.
Because of this, Long & McQuade provides our customers with a FREE one-year Performance Warranty on most of our products. The Long & McQuade Performance Warranty supplements the manufacturer’s warranty to ensure that our customers receive complete “no hassle” warranty coverage within their first year.
How does the Long & McQuade Performance Warranty differ from most manufacturers' warranties?
- Performance Guarantee: Normal wear and tear is covered, so your product will be performing as well as the day you purchased it for the entire duration of the coverage. Band and Orchestral Performance Warranty does not include replacing pads or cleaning for woodwind instruments, unless deemed necessary by our repair staff. Ultrasonic cleaning for brass instruments will be provided if deemed necessary by our repair staff, but is not routinely offered under the Performance Warranty.
- Product Replacement: If your product cannot be fixed or costs too much to fix, we will replace it with the equivalent model for no additional charge. If this is not possible, a full refund will be provided.
- No Lemon Policy: Your product will be replaced should the same problem occur multiple times.
- Convenient: Easy drop off and pick up of the product at any Long & McQuade location.
- Guitar Setup: Guitars purchased at Long & McQuade come with 1 free setup, to be redeemed within 1 year for new guitars and 90 days for used guitars.
- Loaners Available: A loaner product may be given while the product is being repaired.
- Power Surge Protection: Your product is covered even if damaged from a power surge.
- Accessory Coverage: Any peripheral devices or accessories that come with your product (i.e. foot pedal, case) are also covered.
- Commercial Use Coverage: Music and recording professionals who purchase gear for “heavy-use” commercial purposes will still be covered.
Long & McQuade reserves the right to restrict the purchase of additional years of Performance Warranty. Used products come with a 3-month Long & McQuade Performance Warranty. Some products (i.e. computers, software, cymbals and other items) are covered only by the manufacturer‘s warranty. Consumables (i.e. strings, reeds, drum sticks, batteries, tubes, cross faders) are excluded as they are designed to be replaced. Cosmetic Damage, Accidental Damage, or problems caused by Humidity or Temperature Issues are not covered. Speakers damaged by overpowering are generally not covered. Our coverage does not provide compensation for loss of use. As of June 2018 the Performance Warranty is no longer transferable. The warranty is only valid in Canada.
Purchasing additional years of coverage
Some manufacturers provide warranties for longer than 1 year; however, these are usually limited warranties that do not provide the same coverage as the Long & McQuade Performance Warranty. Customers interested in more complete and convenient (but not necessarily longer) coverage are still able to purchase additional years of the Performance Warranty.
If you are interested in receiving this coverage for longer than one year, you have the option of purchasing additional years of the Performance Warranty. The pricing is as follows:
- NEW products: Starting at 4% of the current new selling price to double the warranty from 1 year to 2 years. Starting at 4% for each additional year.
- USED products: Starting at 4% of the current new selling price to increase the warranty from 3 months to 1 year. Starting at 4% for each additional year.
- GUITARS: 4% of the current new selling price to double the warranty from 1 year to 2 years. 4% for each additional year. $45 maximum. An additional free setup is not included with additional purchased years of Performance Warranty.
- BAND and ORCHESTRAL instruments: 4% of the current new selling price to double the warranty from 1 year to 2 years. 4% for each additional year.
Great Additions
Reserve in Store
| Product | SKU | Qty |
|---|---|---|
| Woodland CW Spruce Acoustic Guitar w/ A3T Electronics | 246144 |
