Dusty Strings Serrana 34-String Harp with Full Loveland Levers and Stand
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Long & McQuade
Performance Assurance
Buying a new instrument is an exciting event and we want to ensure that every instrument we sell comes exactly how the manufacturer intended it to be. That is why Long & McQuade performs a quality control check for every stringed, brass, and woodwind instrument over $99 ordered online at Long-McQuade.com.
Our team of experienced staff will unbox your instrument and perform a detailed inspection to ensure it leaves our warehouse looking and playing great with our QC card signed and dated for your peace of mind.
We work hard to source the best instruments from around the world from the finest brands. It is important to us that you are completely satisfied with your new instrument purchase from day one onwards.
Band and Orchestral Performance Assurance Checklist
We look after the following:
- Proper lubrication of valves and keys.
- Inspect pads.
- Proper fit of tuning slides.
- Proper fit of tenon joints.
- Lubricating corks for ease of set up.
- Inspecting the case.
- Safe removal of any shipping corks.
- Ensuring all accessories function properly.
- Inspecting bow hair and test tension.
- Ensuring soundpost and bridge are set correctly.
- Testing tuning pegs.
- Tuning strings to correct pitch.
- Cleaning and professionally repacking.
These programs are known to be valuable educational, musical, and cultural experiences for the students involved. Harp has traditionally been an important part of the mariachi ensemble, but Dusty Strings heard over and over again how difficult it is for music educators to find harps that meet all their needs. Traditional look, feel, and sound are important, and so are durability, sharping levers, and tuning stability. Add to that the limits of a school budget, and it becomes quite a challenge for a school program to incorporate harp.
After learning about the power of these programs, Dusty Strings were inspired to create a model that speaks to this need. Dusty Strings combined time-tested elements of the Ravenna 34 with a new neck, a carbon fiber pillar, and a string set with the lighter tension and closer spacing of the mariachi style. The result is a big, open voice on a very portable, sturdy, and affordable harp that can handle the everyday bumps and bruises of the school environment.
The Serrana 34 comes with a full set of Loveland levers, a deluxe padded case, and a stand with 8" legs. Designed to be carried by the carbon fiber pillar and laid on its back while the legs are deployed, the harp has protective scuff pads on all the contact points.
CD34 Case
The CD34 case is designed to fit Dusty Strings Ravenna 34, Serrana 34, Boulevard 34, Crescendo 34, FH34 and FH34S harps. It is a substantial soft-shell case featuring thick foam padding, a burgundy cordura exterior, zipper closing, shoulder strap, and a variety of pockets for holding music accessories, including one with four individual leg compartments. The optional backpack straps (available separately) allow the harp to be worn on your back.
The case weighs approximately 7 pounds.
Features
• 34 strings, 4 3/4 octaves• Light-tension strings & closer string spacing
• Strong and lightweight carbon fiber pillar
• Laminated birch soundbox
• Full set of Loveland sharping levers
• Two extendable legs included
• Deluxe case included
Specifications
Range- 34 strings
- 4 3/4 octaves
- Low: C two octaves below middle C
- High: A 2 3/4 octaves above middle C
String composition
- Treble and upper mid-range: nylon monofilament
- Lower mid-range: nylon core with nylon wrap
- Bass: nylon core with wire wrap
Sharping levers
- Full set of Loveland levers
Materials
- Soundboard: laminated Finland birch with clear finish
- Soundbox: laminated Finland birch with burgundy-lacquered ash-grained vinyl veneer
- Neck: laminated Finland birch with burgundy lacquer
- Pillar: carbon fiber
Weight
- Harp: 19 1/2 pounds including legs
- Case adds approximately 7 pounds
- Optional stand adds approximately 3 pounds
Approximate Dimensions
- Height at back of harp: 43"
- Height at front of harp: 49"
- Legs add up to 17"
- Maximum soundbox width: 13"
- Widest part of harp (front to back): 26"
- Base (front to back): 9.5"
- Base (side to side): 15"
String Spacing
- Lowest octave: just under 4-1/4"
- Highest octave: just under 3-1/4"
This is a little narrower than "concert spacing," which is most noticeable in the higher strings.
Q & A
Reviews
Protect your investment with the Long & McQuade Performance Warranty
A warranty can be a very important factor when making a buying decision. Because repairs can be very expensive in terms of parts and labour costs, manufacturers usually only provide one year limited warranties that generally only cover items that malfunction due to a manufacturer’s defect. With an important purchase such as a musical
instrument or piece of studio gear, however, many people want to have the peace of mind in knowing that their investment will be protected should the product no longer be performing at 100%.
Because of this, Long & McQuade provides our customers with a FREE one-year Performance Warranty on most of our products. The Long & McQuade Performance Warranty supplements the manufacturer’s warranty to ensure that our customers receive complete “no hassle” warranty coverage within their first year.
How does the Long & McQuade Performance Warranty differ from most manufacturers' warranties?
- Performance Guarantee: Normal wear and tear is covered, so your product will be performing as well as the day you purchased it for the entire duration of the coverage. Band and Orchestral Performance Warranty does not include replacing pads or cleaning for woodwind instruments, unless deemed necessary by our repair staff. Ultrasonic cleaning for brass instruments will be provided if deemed necessary by our repair staff, but is not routinely offered under the Performance Warranty.
- Product Replacement: If your product cannot be fixed or costs too much to fix, we will replace it with the equivalent model for no additional charge. If this is not possible, a full refund will be provided.
- No Lemon Policy: Your product will be replaced should the same problem occur multiple times.
- Convenient: Easy drop off and pick up of the product at any Long & McQuade location.
- Guitar Setup: Guitars purchased at Long & McQuade come with 1 free setup, to be redeemed within 1 year for new guitars and 90 days for used guitars.
- Loaners Available: A loaner product may be given while the product is being repaired.
- Power Surge Protection: Your product is covered even if damaged from a power surge.
- Accessory Coverage: Any peripheral devices or accessories that come with your product (i.e. foot pedal, case) are also covered.
- Commercial Use Coverage: Music and recording professionals who purchase gear for “heavy-use” commercial purposes will still be covered.
Long & McQuade reserves the right to restrict the purchase of additional years of Performance Warranty. Used products come with a 3-month Long & McQuade Performance Warranty. Some products (i.e. computers, software, cymbals and other items) are covered only by the manufacturer‘s warranty. Consumables (i.e. strings, reeds, drum sticks, batteries, tubes, cross faders) are excluded as they are designed to be replaced. Cosmetic Damage, Accidental Damage, or problems caused by Humidity or Temperature Issues are not covered. Speakers damaged by overpowering are generally not covered. Our coverage does not provide compensation for loss of use. As of June 2018 the Performance Warranty is no longer transferable. The warranty is only valid in Canada.
Purchasing additional years of coverage
Some manufacturers provide warranties for longer than 1 year; however, these are usually limited warranties that do not provide the same coverage as the Long & McQuade Performance Warranty. Customers interested in more complete and convenient (but not necessarily longer) coverage are still able to purchase additional years of the Performance Warranty.
If you are interested in receiving this coverage for longer than one year, you have the option of purchasing additional years of the Performance Warranty. The pricing is as follows:
- NEW products: Starting at 4% of the current new selling price to double the warranty from 1 year to 2 years. Starting at 4% for each additional year.
- USED products: Starting at 4% of the current new selling price to increase the warranty from 3 months to 1 year. Starting at 4% for each additional year.
- GUITARS: 4% of the current new selling price to double the warranty from 1 year to 2 years. 4% for each additional year. $45 maximum. An additional free setup is not included with additional purchased years of Performance Warranty.
- BAND and ORCHESTRAL instruments: 4% of the current new selling price to double the warranty from 1 year to 2 years. 4% for each additional year.
Great Additions
Reserve in Store
| Product | SKU | Qty |
|---|---|---|
| Serrana 34-String Harp with Full Loveland Levers and Stand | 712729 |
