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Apogee Duet - 24/192 2 In/4 Out USB 2.0 Audio Interface for Mac and PC
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Apogee Duet sets the industry standard for portable professional audio recording. Made for the musician, producer and engineer that wants the ultimate sound quality and elegant simplicity, Duet features legendary Apogee AD/DA conversion, 2 world-class microphone preamps, USB MIDI I/O and ESS Sabre32 DAC technology.
With Duet's 2 Combo inputs you can connect microphones, guitars, keyboards or line level devices such as external mic preamps or a mixing board. Duet also includes 4 analog outputs - 2 1/4" balanced outputs for connection to speakers or outboard equipment and a separate, independently controlled 1/4" stereo headphone output.
Highlights:
Legendary Sound Quality - The Apogee Advantage.
Why Apogee Duet is the best choice for your studio.
Apogee is an award-winning industry leader in digital recording technology with over 25 years of experience. Preferred by recording pros around the world, Apogee products like Duet, Ensemble and Symphony I/O have been instrumental in creating countless GRAMMY and OSCAR winning recordings and have set the industry standard in professional recording for over two decades. Duet is built solidly on this reputation.
A difference you will hear.
From the mic preamps to the AD/DA converters and the clocking, Duet is best-in-class and cutting-edge Apogee technology. With components carefully selected in critical listening tests and a highly efficient circuit design, Duet was built by Apogee engineers to make a difference you can hear.
Pristine, next generation AD/DA converters.
Duet's AD/DA converters are designed to deliver the purest recordings and best listening experience possible. Duet's efficient circuitry and state-of-the-art components provide a simplified signal path resulting in incredibly transparent recordings.
Smooth, detailed world-class mic preamps.
Much like the AD/DA converters, Duet's mic preamps feature the latest components and offer seamless click-free transitions as the gain increases and decreases throughout the incredible range of 0-75dB. This unprecedented feature allows you to dial in the perfect level, either with the controller knob or from within software, while delivering ultra-low noise and smooth, crisp detail. Duet's mic pres are suitable for all dynamic, condenser or ribbon microphones, allowing you to capture any sound without compromise.
Soft Limit - Protection from digital overs
An Apogee technology first introduced in 1992 on Apogee's AD-500 converter, Soft Limit can be heard on countless platinum selling records around the world. Once a technology exclusively reserved for Apogee's most advanced audio converters, Soft Limit is included in Duet and can be enabled in Apogee Maestro software. This superior analog design prevents the digital clipping that causes distortion by instantaneously rounding off transient peaks before they hit the analog-to-digital converter. Soft Limit allows several more decibels of apparent level to be recorded while subtly providing an analog-like warmth to the sound.
ESS Sabre32 DAC Technology.
While ESS Sabre32 DAC has been widely recognized and employed in the audiophile community as the next step in converter technology, Apogee is one of the first pro audio manufacturers to employ this DAC in an interface designed for audio and video professionals. ESS Sabre32 DAC technology, as employed in Duet 2, Duet for iPad & Mac, Quartet and Symphony I/O, is one ingredient in the Apogee Engineering Difference. The benefits of the ESS Sabre32 DAC include:
• 32-bit DAC Architecture Compared to older 24-bit technology, the Sabre32 DAC's 32-bit filter processing results in significantly lower noise and distortion, for a pure listening experience free from artifacts. 32-bit digital attenuation ensures that sonic purity is maintained at any listening level.
• Time Domain Jitter Elimination removes clock inconsistencies from the incoming digital data, so the converted analog output preserves the clarity and soundstage detail of the original recording.
Inputs & Outputs
Breakout Cable.
Duet's breakout cable includes 2 combination mic/instrument connectors (XLR and 1/4" built into a single connector) and 2 balanced 1/4" connectors for speakers. The elegant single cable-to-junction design allows for easy cable management and the locking connection to Duet is robust and stylish.
2 Analog Inputs.
Duet's 2 combination input connectors (XLR and 1/4") allow you to connect microphones, guitars and keyboards or your favorite external mic preamps, compressors and EQs.
4 Analog Outputs.
Duet includes 4 analog outputs. 2 1/4" balanced outputs for connection to speakers or outboard equipment and a separate, independently controlled 1/4" stereo headphone output. With these 4 outputs it's possible for a DJ to monitor a separate mix in headphones while sending a house mix to the club, a live performer to send a click track to in-ear monitors while sending a backing track to front-of-house, and a recording engineer to send a headphone mix to the performer while dedicating the main outputs to studio monitors.
MIDI.
Duet provides a single USB MIDI connection for your CoreMIDI compatible keyboard, synth, or DJ controller. This eliminates the need for an external MIDI interface and promotes an all-in-one music creation solution where Duet and Maestro manage all audio and MIDI. On iPad, Duet's MIDI connection allows both Duet and a keyboard or DJ controller to be connected at the same time to the iPad's single connector (Lightning or 30-pin).
Control
Full Colour OLED Display.
The high resolution OLED screen built into Duet's top is the main control center for Duet, delivering visual feedback for multiple functions including metering, numeric value for input and output levels, input grouping, and phase, muting, phantom power and Soft Limit indication. With this display you know the status of any input and output at any given moment without having to refer to Maestro or your recording software.
Configurable Touchpads.
Duet also introduces configurable touchpads. The 2 touchpads, located on either side of the encoder knob, allow you to quickly access output functions such as "Mute Outputs", "Dim Outputs", "Sum to Mono" or "Toggle Headphone Source". Each are assignable using a drop-down menu within Apogee's new Maestro 2. This unique feature allows you to select the function you want and access it directly from Duet without having to look at software.
Multi-function Controller Knob.
Along with its sleek aluminum chassis, the multi-function controller knob is one of the most recognizable features of Duet's design. This central control feature allows you to quickly and easily toggle through Duet's inputs and outputs and set levels while looking at Duet's dynamic OLED display.
USB 2.0 - High Speed, High Performance
Faster than FireWire.
Duet features USB 2.0 High-speed connectivity to Mac. Advances in the Mac's Core Audio driver have made USB faster than FireWire 400 with incredible latency performance. And there's a USB port on every Mac.
and as fast as USB 3.0.
While USB 3.0 offers approximately 10x the bandwidth of USB 2.0, USB 2.0 far exceeds the bandwidth Duet requires for its 2 inputs and 4 outputs, delivering exceptional audio performance without compromise.
Features:
• USB 2.0 audio interface for Mac, PC or iOS
• 2 analog inputs:
- Combination Line (balanced +20dBu max)
- Mic/Instrument (+20dBu/+14dBu max)
- 2 Microphone preamps with up to 75dB of gain
- Selectable 48v phantom power, Soft Limit and phase invert
• 4 analog outputs:
- 2 Balanced line outputs, +20 dBu maximum output level
- 1 Independent 1/4 stereo headphone output
• MIDI connection (Core MIDI compatible; USB-A type connector)
• A/D and D/A conversion at 24-bit/192kHz
• Controller knob selects function, sets input and output level
• Top panel high resolution OLED display
• Two assignable top panel touch pads to control:
- Mute speakers, headphones or all outputs
- Dim speakers, headphones or all outputs
- Sum to mono speakers, headphones or all outputs
- Assign headphones to outputs 1-2, 3-4 or low latency mixer
- Clear Meters
• Apogee's Maestro app (included in Mac and PC installer) for advanced control
- Available for free from the App store, if connecting to iOS (cable sold separately)
• Legendary Apogee sound quality
• Designed in California Made in the U.S.A.
Specifications:
Mic Pre:
• EIN: 128dB (un-weighted) @ 60dB, 150Ohm input
• Max input level: +20dBu
• Input impedance: 3KOhm
Hi-Z:
• Max input level 14 dBu
• Input impedance: >2MOhm
A/D conversion:
• Max input level (+4dBu ref): +20dBu
• Max input level (-10dBV ref): +6dBV
• Input impedance: 5KOhm
• Freq resp 20 Hz -20Khz: > +/-0.2dB (@44.1Khz)
• Rel. THD + N: -106dB (@ 96Khz)
• Dyn. Range: 114dB (A-weighted)
D/A conversion:
• Max output level (+4dBu ref): +20dBu
• Max output level (-10dBV ref): +6dBV
• Line output impedance: 90 Ohm
• Max output level headphones: 19dBu
• HPH output impedance 30 Ohm.
• Freq resp 20Hz -20 Khz: > +/- 0.05dB (@44.1Khz)
• Rel. THD+N : -113dB (@96Khz)
• Dyn Range: 123dB (A-weighted)
System Requirements:
*In 2017 Apogee announced Windows 10 Compatibility for ONE, Duet and Quartet Audio Interfaces. The new Windows software installers include a firmware update for the hardware, custom Apogee ASIO audio driver and PC compatible version of Apogee's Maestro application for controlling audio interface settings and low latency monitoring. All the same functionality available to Mac and iOS users is now available to Windows 10 users and the same interface can be used on either Mac, PC or iOS.
Mac OS:
• Computer: Intel Mac 1.5GHz or faster
• Memory: 2 GB RAM minimum, 4 GB recommended
• OS: 10.6.8, 10.7.5 or greater
• Connection and power: Any available USB port on a Mac (USB bus powered; DC power optional)
Windows:
OS: Windows 10 Enterprise, Pro or Home Editions (64-bit) Anniversary Update or greater
Driver: Apogee Maestro & Apogee USB ASIO driver
Computer: Windows PC with Intel Core i3 processor or greater
Memory: 4 GB RAM minimum, 8 GB Recommended
Connection: USB port on computer
Power: External power supply (included)
iOS:
• iOS version: 6 or greater
• Connection: 30-pin or Lightning connector (sold separately)
• DC power required (DC power supply included)
iOS device compatibility:
• iPod touch (5th generation), iPod touch (4th generation)
• iPhone 6, iPhone 6 Plus, iPhone 5s, iPhone 5c, iPhone 5
• iPhone 4s, iPhone 4
• iPad Air 2, iPad Air, iPad (4th generation), iPad (3rd generation), iPad 2
• iPad mini 3, iPad mini 2, iPad mini
In the box:
• Duet
• Breakout Cable with:
• 2 Combination Line/Mic/Instrument Inputs
• 2 Balanced Line Outputs
• USB Cable (Lightning and 30-pin cables sold separately)
• Universal Power Adapter for US, UK and EU
• Quick Start Guide
With Duet's 2 Combo inputs you can connect microphones, guitars, keyboards or line level devices such as external mic preamps or a mixing board. Duet also includes 4 analog outputs - 2 1/4" balanced outputs for connection to speakers or outboard equipment and a separate, independently controlled 1/4" stereo headphone output.
Highlights:
- AD/DA conversion for recording up to 192kHz / 24-bit.
- 2 analog inputs with world-class mic preamps and selectable 48v phantom power for connecting microphones, instruments or line-level devices.
- 4 analog outputs - 2 balanced 1/4" outs for speakers or outboard gear, 1/4" stereo headphone output.
- USB 2.0 High Speed connection to Mac or Windows PC.
- Direct digital connection to iPad and iOS devices (iPhone, iPad and iPod touch. Lightning and 30-pin cable sold separately).
- Software control of hardware parameters including input selection and low latency monitoring.
Legendary Sound Quality - The Apogee Advantage.
Why Apogee Duet is the best choice for your studio.
Apogee is an award-winning industry leader in digital recording technology with over 25 years of experience. Preferred by recording pros around the world, Apogee products like Duet, Ensemble and Symphony I/O have been instrumental in creating countless GRAMMY and OSCAR winning recordings and have set the industry standard in professional recording for over two decades. Duet is built solidly on this reputation.
A difference you will hear.
From the mic preamps to the AD/DA converters and the clocking, Duet is best-in-class and cutting-edge Apogee technology. With components carefully selected in critical listening tests and a highly efficient circuit design, Duet was built by Apogee engineers to make a difference you can hear.
Pristine, next generation AD/DA converters.
Duet's AD/DA converters are designed to deliver the purest recordings and best listening experience possible. Duet's efficient circuitry and state-of-the-art components provide a simplified signal path resulting in incredibly transparent recordings.
Smooth, detailed world-class mic preamps.
Much like the AD/DA converters, Duet's mic preamps feature the latest components and offer seamless click-free transitions as the gain increases and decreases throughout the incredible range of 0-75dB. This unprecedented feature allows you to dial in the perfect level, either with the controller knob or from within software, while delivering ultra-low noise and smooth, crisp detail. Duet's mic pres are suitable for all dynamic, condenser or ribbon microphones, allowing you to capture any sound without compromise.
Soft Limit - Protection from digital overs
An Apogee technology first introduced in 1992 on Apogee's AD-500 converter, Soft Limit can be heard on countless platinum selling records around the world. Once a technology exclusively reserved for Apogee's most advanced audio converters, Soft Limit is included in Duet and can be enabled in Apogee Maestro software. This superior analog design prevents the digital clipping that causes distortion by instantaneously rounding off transient peaks before they hit the analog-to-digital converter. Soft Limit allows several more decibels of apparent level to be recorded while subtly providing an analog-like warmth to the sound.
ESS Sabre32 DAC Technology.
While ESS Sabre32 DAC has been widely recognized and employed in the audiophile community as the next step in converter technology, Apogee is one of the first pro audio manufacturers to employ this DAC in an interface designed for audio and video professionals. ESS Sabre32 DAC technology, as employed in Duet 2, Duet for iPad & Mac, Quartet and Symphony I/O, is one ingredient in the Apogee Engineering Difference. The benefits of the ESS Sabre32 DAC include:
• 32-bit DAC Architecture Compared to older 24-bit technology, the Sabre32 DAC's 32-bit filter processing results in significantly lower noise and distortion, for a pure listening experience free from artifacts. 32-bit digital attenuation ensures that sonic purity is maintained at any listening level.
• Time Domain Jitter Elimination removes clock inconsistencies from the incoming digital data, so the converted analog output preserves the clarity and soundstage detail of the original recording.
Inputs & Outputs
Breakout Cable.
Duet's breakout cable includes 2 combination mic/instrument connectors (XLR and 1/4" built into a single connector) and 2 balanced 1/4" connectors for speakers. The elegant single cable-to-junction design allows for easy cable management and the locking connection to Duet is robust and stylish.
2 Analog Inputs.
Duet's 2 combination input connectors (XLR and 1/4") allow you to connect microphones, guitars and keyboards or your favorite external mic preamps, compressors and EQs.
4 Analog Outputs.
Duet includes 4 analog outputs. 2 1/4" balanced outputs for connection to speakers or outboard equipment and a separate, independently controlled 1/4" stereo headphone output. With these 4 outputs it's possible for a DJ to monitor a separate mix in headphones while sending a house mix to the club, a live performer to send a click track to in-ear monitors while sending a backing track to front-of-house, and a recording engineer to send a headphone mix to the performer while dedicating the main outputs to studio monitors.
MIDI.
Duet provides a single USB MIDI connection for your CoreMIDI compatible keyboard, synth, or DJ controller. This eliminates the need for an external MIDI interface and promotes an all-in-one music creation solution where Duet and Maestro manage all audio and MIDI. On iPad, Duet's MIDI connection allows both Duet and a keyboard or DJ controller to be connected at the same time to the iPad's single connector (Lightning or 30-pin).
Control
Full Colour OLED Display.
The high resolution OLED screen built into Duet's top is the main control center for Duet, delivering visual feedback for multiple functions including metering, numeric value for input and output levels, input grouping, and phase, muting, phantom power and Soft Limit indication. With this display you know the status of any input and output at any given moment without having to refer to Maestro or your recording software.
Configurable Touchpads.
Duet also introduces configurable touchpads. The 2 touchpads, located on either side of the encoder knob, allow you to quickly access output functions such as "Mute Outputs", "Dim Outputs", "Sum to Mono" or "Toggle Headphone Source". Each are assignable using a drop-down menu within Apogee's new Maestro 2. This unique feature allows you to select the function you want and access it directly from Duet without having to look at software.
Multi-function Controller Knob.
Along with its sleek aluminum chassis, the multi-function controller knob is one of the most recognizable features of Duet's design. This central control feature allows you to quickly and easily toggle through Duet's inputs and outputs and set levels while looking at Duet's dynamic OLED display.
USB 2.0 - High Speed, High Performance
Faster than FireWire.
Duet features USB 2.0 High-speed connectivity to Mac. Advances in the Mac's Core Audio driver have made USB faster than FireWire 400 with incredible latency performance. And there's a USB port on every Mac.
and as fast as USB 3.0.
While USB 3.0 offers approximately 10x the bandwidth of USB 2.0, USB 2.0 far exceeds the bandwidth Duet requires for its 2 inputs and 4 outputs, delivering exceptional audio performance without compromise.
Features:
• USB 2.0 audio interface for Mac, PC or iOS
• 2 analog inputs:
- Combination Line (balanced +20dBu max)
- Mic/Instrument (+20dBu/+14dBu max)
- 2 Microphone preamps with up to 75dB of gain
- Selectable 48v phantom power, Soft Limit and phase invert
• 4 analog outputs:
- 2 Balanced line outputs, +20 dBu maximum output level
- 1 Independent 1/4 stereo headphone output
• MIDI connection (Core MIDI compatible; USB-A type connector)
• A/D and D/A conversion at 24-bit/192kHz
• Controller knob selects function, sets input and output level
• Top panel high resolution OLED display
• Two assignable top panel touch pads to control:
- Mute speakers, headphones or all outputs
- Dim speakers, headphones or all outputs
- Sum to mono speakers, headphones or all outputs
- Assign headphones to outputs 1-2, 3-4 or low latency mixer
- Clear Meters
• Apogee's Maestro app (included in Mac and PC installer) for advanced control
- Available for free from the App store, if connecting to iOS (cable sold separately)
• Legendary Apogee sound quality
• Designed in California Made in the U.S.A.
Specifications:
Mic Pre:
• EIN: 128dB (un-weighted) @ 60dB, 150Ohm input
• Max input level: +20dBu
• Input impedance: 3KOhm
Hi-Z:
• Max input level 14 dBu
• Input impedance: >2MOhm
A/D conversion:
• Max input level (+4dBu ref): +20dBu
• Max input level (-10dBV ref): +6dBV
• Input impedance: 5KOhm
• Freq resp 20 Hz -20Khz: > +/-0.2dB (@44.1Khz)
• Rel. THD + N: -106dB (@ 96Khz)
• Dyn. Range: 114dB (A-weighted)
D/A conversion:
• Max output level (+4dBu ref): +20dBu
• Max output level (-10dBV ref): +6dBV
• Line output impedance: 90 Ohm
• Max output level headphones: 19dBu
• HPH output impedance 30 Ohm.
• Freq resp 20Hz -20 Khz: > +/- 0.05dB (@44.1Khz)
• Rel. THD+N : -113dB (@96Khz)
• Dyn Range: 123dB (A-weighted)
System Requirements:
*In 2017 Apogee announced Windows 10 Compatibility for ONE, Duet and Quartet Audio Interfaces. The new Windows software installers include a firmware update for the hardware, custom Apogee ASIO audio driver and PC compatible version of Apogee's Maestro application for controlling audio interface settings and low latency monitoring. All the same functionality available to Mac and iOS users is now available to Windows 10 users and the same interface can be used on either Mac, PC or iOS.
Mac OS:
• Computer: Intel Mac 1.5GHz or faster
• Memory: 2 GB RAM minimum, 4 GB recommended
• OS: 10.6.8, 10.7.5 or greater
• Connection and power: Any available USB port on a Mac (USB bus powered; DC power optional)
Windows:
OS: Windows 10 Enterprise, Pro or Home Editions (64-bit) Anniversary Update or greater
Driver: Apogee Maestro & Apogee USB ASIO driver
Computer: Windows PC with Intel Core i3 processor or greater
Memory: 4 GB RAM minimum, 8 GB Recommended
Connection: USB port on computer
Power: External power supply (included)
iOS:
• iOS version: 6 or greater
• Connection: 30-pin or Lightning connector (sold separately)
• DC power required (DC power supply included)
iOS device compatibility:
• iPod touch (5th generation), iPod touch (4th generation)
• iPhone 6, iPhone 6 Plus, iPhone 5s, iPhone 5c, iPhone 5
• iPhone 4s, iPhone 4
• iPad Air 2, iPad Air, iPad (4th generation), iPad (3rd generation), iPad 2
• iPad mini 3, iPad mini 2, iPad mini
In the box:
• Duet
• Breakout Cable with:
• 2 Combination Line/Mic/Instrument Inputs
• 2 Balanced Line Outputs
• USB Cable (Lightning and 30-pin cables sold separately)
• Universal Power Adapter for US, UK and EU
• Quick Start Guide
Media
Youtube video product demo
Youtube video product demo
Youtube video product demo
Q & A
There are currently no questions for this product.
Reviews
3.144.235.141
Mozilla/5.0 AppleWebKit/537.36 (KHTML, like Gecko; compatible; ClaudeBot/1.0; [email protected])
Duet is great 1 of 1 customers found this review helpful
Features
Quality
Value
Overall
Product Experience I own it
Closest Store Vancouver, British Columbia
Love this simple piece of gear. Soft limit is a great tool when unexpected transients happen. Pre-Amps sound fantastic, AD conversion is what you expect from Apogee. I do have the Protools version. I find if my computer goes to sleep, the duet freezes up and has to be reset, that's a little annoying. The drivers for this unit are a little confusing. Although I've updated them to proper updates i still get a window saying drivers are wrong for the application. It works fine when I dismiss the warnings. Link mode for the 2 pre-amps is so nice to have when recording in stereo. The snake is problematic at times, I just find it's always in the way and sometimes it's easy to tug on it, I'm not a fan but that's just from my experience. The clear touch buttons are not really that responsive, you have to tap it a few times for the duet to register and clear the peaks. All in all, there are a few things that could be improved. The simplicity of this unit should be a selling point alone and I love the one knob. Apogee should get the software down a little better though and upgrade the USB2 to something faster next time and a little more I/O would be perfect since it's pretty confining. I recommend it to anyone with a simple set up.
Posted by john on Aug 31, 2016
Awesome product 2 of 2 customers found this review helpful
Features
Quality
Value
Overall
Product Experience I own it
Closest Store Winnipeg (Pembina), Manitoba
I'm recording an entire 16 track album with this, and this alone. It has incredible sound and accuracy. The phantom power is a great thing to have. The only thing I would complain about, is the breakout box. Those cords dangle like.. I won't go into details there. But they get in the way and get a bit tangled. Otherwise, it's got a great sound. Easy to use. Portable, and it just keeps on going no matter what you're doing. I'm running every instrument through it and have been recording extremely high quality sound. I might upgrade someday. But even then, this would be my go to interface. Highly recommended by a musician and sound engineer with 20 years experience.
Posted by Parker on Oct 9, 2015
Better Chassis 1 of 1 customers found this review helpful
Features
Quality
Value
Overall
Product Experience I own it
Closest Store Vancouver, British Columbia
Needs a better Chassis. no dongle, no breakout box. All it needs to be is One Solid Unit...
Posted by Luis Machuca on Jun 24, 2015
Elegant Interface 0 of 0 customers found this review helpful
Features
Quality
Value
Overall
Product Experience I own it
Closest Store North Vancouver, British Columbia
I've had the unit for 4 weeks, since moving up from a Steinberg audio interface that I couldn't make work with my iMAC/Logic Pro X. I am so pleased with this unit. Admittedly part of it is the aesthetic: it looks so fantastic on my work desk with it's single dial, and matching steel and black to the iMAC. However a big part is how easily it set up with my system, and the flawless use--great at high volumes, great input gain control. I'm not sure if other AIs work this way, but the Duet can be assigned to all audio output in the Mac so you can control iTunes, browser video, etc, with the single dial. WAAAY more expensive than the previous budget model I bought, but I haven't regretted the additional cost.
Posted by MavMan on Mar 29, 2015
Precisely what I needed 2 of 2 customers found this review helpful
Features
Quality
Value
Overall
Product Experience I own it
Closest Store Toronto (Bloor St.), Ontario
i used to have an Apogee ONE but recently upgraded to the Duet. It's precisely what I had hoped it would be: a faster, better, more versatile version.
The breakout cable makes it incredibly flexible - no clutter when I'm working on mixing/production, and great input/monitoring options when needed for recording.
Posted by Mikael on Feb 2, 2015
worked till it didn't 0 of 0 customers found this review helpful
Features
Quality
Value
Overall
Product Experience I own it
Closest Store North York (Steeles), Ontario
I looooved this product...for as long as it lasted..which wasn't much (maybe 13 months?) I definitely worked it a lot, and most days of the week, but my left input was the first to go...within 4 weeks. After that, I stuck to my right, and it worked for a year. Yesterday, it totally crashed. 2 weeks ago both the inputs stopped working, and now nothing works. I've heard a lot of people have had the same issues, especially with input 3. It's too bad, because the product is AWESOME. I loved it so much, great sound quality, didn't hog much CPU, and obviously aesthetically great!
Posted by Chiara on Aug 24, 2014
Wow! 1 of 1 customers found this review helpful
Features
Quality
Value
Overall
Product Experience I own it
Closest Store Toronto (Bloor St.), Ontario
I picked up a Duet after using a rosetta for a number of years. I needed something more portable that would give me 'okay' quality both at home and on the road.
The Duet knocked it out of the park and offers greater stereo width, tighter bass and a smoother, less-forward mid presence.
I'm floored and I highly recommend this to anyone looking for a stellar DAC.
Posted by Craig on Apr 16, 2014
Duet II is fine ... But ... 5 of 5 customers found this review helpful
Features
Quality
Value
Overall
Product Experience I own it
Closest Store Vancouver, British Columbia
I got a Duet II Loved it, (even tho it cost a fortune) right up to the point when it died.. oddly enough nearly exactly 1 year and 6 days after the warranty expired.
So I started the RMA process and this is where Apogee really let me down.
After many emails from support I finally got an RMA number. As I was filling out the RMA paperwork they requested my CC for a 175.00 charge and 25.00 shipping each way.
so I emailed them back and asked if that charge was for a new unit, their reply was it was the "standard" charge for them to "fix" my old product.
My next question of course was one of economics and why they thought I should pay the factory cost for a unit that was going to be repaired and NOT replaced for that kind of money.
I love their product the DA's are great, but when a company trys to rip off its enud users that erks me to the point where I now own a MOTU and am very happy with that.
The fact that it ONLY works with Mac and the run around of this return is enough for me to NEVER deal with Apogee again.
Posted by anonymous on Dec 26, 2013
Available In Gear Hunter
Sale Price: $399.00
Store Location: Ontario, Toronto (Bloor St.), 925 Bloor Street W, M6H 1L5
Email: [email protected]
Phone: (416) 588-7886
Rental rates
This product is normally available for rental. Please contact your preferred location for further information.
1 Day from $17.00
1 Week $33.00
1 Month $65.00
Protect your investment with the Long & McQuade Performance Warranty
A warranty can be a very important factor when making a buying decision. Because repairs can be very expensive in terms of parts and labour costs, manufacturers usually only provide one year limited warranties that generally only cover items that malfunction due to a manufacturer’s defect. With an important purchase such as a musical
instrument or piece of studio gear, however, many people want to have the peace of mind in knowing that their investment will be protected should the product no longer be performing at 100%.
Because of this, Long & McQuade provides our customers with a FREE one-year Performance Warranty on most of our products. The Long & McQuade Performance Warranty supplements the manufacturer’s warranty to ensure that our customers receive complete “no hassle” warranty coverage within their first year.
How does the Long & McQuade Performance Warranty differ from most manufacturers' warranties?
- Performance Guarantee: Normal wear and tear is covered, so your product will be performing as well as the day you purchased it for the entire duration of the coverage. Band and Orchestral Performance Warranty does not include replacing pads or cleaning for woodwind instruments, unless deemed necessary by our repair staff. Ultrasonic cleaning for brass instruments will be provided if deemed necessary by our repair staff, but is not routinely offered under the Performance Warranty.
- Product Replacement: If your product cannot be fixed or costs too much to fix, we will replace it with the equivalent model for no additional charge. If this is not possible, a full refund will be provided.
- No Lemon Policy: Your product will be replaced should the same problem occur multiple times.
- Convenient: Easy drop off and pick up of the product at any Long & McQuade location.
- Guitar Setup: Guitars purchased at Long & McQuade come with 1 free setup, to be redeemed within 1 year for new guitars and 90 days for used guitars.
- Loaners Available: A loaner product may be given while the product is being repaired.
- Power Surge Protection: Your product is covered even if damaged from a power surge.
- Accessory Coverage: Any peripheral devices or accessories that come with your product (i.e. foot pedal, case) are also covered.
- Commercial Use Coverage: Music and recording professionals who purchase gear for “heavy-use” commercial purposes will still be covered.
Long & McQuade reserves the right to restrict the purchase of additional years of Performance Warranty. Used products come with a 3-month Long & McQuade Performance Warranty. Some products (i.e. computers, software, cymbals and other items) are covered only by the manufacturer‘s warranty. Consumables (i.e. strings, reeds, drum sticks, batteries, tubes, cross faders) are excluded as they are designed to be replaced. Cosmetic Damage, Accidental Damage, or problems caused by Humidity or Temperature Issues are not covered. Speakers damaged by overpowering are generally not covered. Our coverage does not provide compensation for loss of use. As of June 2018 the Performance Warranty is no longer transferable. The warranty is only valid in Canada.
Purchasing additional years of coverage
Some manufacturers provide warranties for longer than 1 year; however, these are usually limited warranties that do not provide the same coverage as the Long & McQuade Performance Warranty. Customers interested in more complete and convenient (but not necessarily longer) coverage are still able to purchase additional years of the Performance Warranty.
If you are interested in receiving this coverage for longer than one year, you have the option of purchasing additional years of the Performance Warranty. The pricing is as follows:
- NEW products: Starting at 4% of the current new selling price to double the warranty from 1 year to 2 years. Starting at 4% for each additional year.
- USED products: Starting at 4% of the current new selling price to increase the warranty from 3 months to 1 year. Starting at 4% for each additional year.
- GUITARS: 4% of the current new selling price to double the warranty from 1 year to 2 years. 4% for each additional year. $45 maximum. An additional free setup is not included with additional purchased years of Performance Warranty.
- BAND and ORCHESTRAL instruments: 4% of the current new selling price to double the warranty from 1 year to 2 years. 4% for each additional year.
Great Additions
Reserve in Store
| Product | SKU | Qty |
|---|---|---|
| Duet - 24/192 2 In/4 Out USB 2.0 Audio Interface for Mac and PC | 388200 |
